Our process: harvesting efficiency, cultivating growth
At Autumn Pay Consultancy, we believe true operational improvement starts with understanding, not selling. Our unique process is designed to diagnose the friction in your hospitality business, providing a clear roadmap to cultivate growth and harvest efficiency. This is where your journey to operational excellence begins.
The zero-risk entry: your professional workflow audit
Before any talk of hardware, software, or card rates, we conduct a comprehensive Professional Workflow Audit. We don't believe in "selling a box" but in diagnosing the friction. We put ourselves in the shoes of your staff and guests to understand the unique "rhythm" of your venue. This partnership begins with no consultation fees and no upfront costs.
The "path of the order" discovery
We sit down with you to trace exactly how a guest interacts with your business, identifying "invisible" time-wasters that are costing you labor and guest satisfaction.
Identifying the "saturday night fear"
We ask hard questions about your current technology's reliability to determine how much revenue you are currently losing due to "tech-anxiety" or system limitations.
The data deep-dive
We look at how you track success to identify where we can "harvest" more profit by moving you into a unified SwooPOS ecosystem, reducing commissions and improving insights.
The Autumn Pay difference: clarity, not chaos
Our zero-upfront model ensures a zero-risk entry: no consultation fees, no setup costs, and no monthly direct debits. We coordinate with SwooPOS to expert-configure your system. By the end of our first interaction, you’ll feel clarity and walk away with a clear roadmap to move from "managing chaos" to "cultivating growth."
Seamless implementation: from audit to action
Once the audit is complete, we move to the implementation phase, ensuring a seamless transition with SwooPOS. Autumn Pay covers the consultancy, and SwooPOS handles the expert configuration, delivering a 'turnkey' solution without upfront financial burden.
The blueprint & menu engineering
We coordinate with the SwooPOS team to build 'intelligent menus' with complex modifiers and map your floor plan, eliminating errors and streamlining operations.
Hardware "stress-testing"
Before rollout, your entire ecosystem—from offline resilience to peripheral sync—is rigorously tested, ensuring everything works perfectly from terminals to kitchen printers.
Hospitality-first training & smooth launch
SwooPos provide role-specific training, showing chefs how to manage the KDS and servers how to use mobile tablets. Thier live support on launch day ensures a 'non-event' transition for your guests.
The harvest: measurable impact & growth
After launch, clients consistently see significant improvements: eliminating 'dead walks' and 'bill splitting' headaches, increasing table turnover by 15-20%, boosting average order value, and enhancing staff retention. You'll spend less time on admin and more time cultivating growth.
